Every piece is handmade in the workshop by Victoria herself, and so delivery times will reflect this depending on busy periods and the complexity of the piece. Smaller silver pieces are usually kept in stock and can be shipped in a day or so. Gold pieces, diamond rings and kinetic lockets all take a little longer, so please allow 3-6 weeks for delivery.
We all get busy and leave things last minute from time to time, so don’t panic if your order is urgent. Please contact Victoria by phone or email to discuss your deadline and options for an express order.
UK mainland orders are shipped by Royal Mail Special Delivery, and are tracked and insured. Your parcel is guaranteed to arrive by 1pm and will need a signature on delivery. The parcel has to say who its from on the front, so please arrange for an alternative delivery address if you’re trying to keep it a surprise!
Outside the UK orders are shipped via DHL courier. Delivery to the US is usually around 3 days and you can check estimated delivery times to other countries on their website here.
All orders are sent fully tracked and insured.